Most software adds a chat bubble and calls it AI. Ours is in the work itself: it sets up with you, checks your data, watches your shop, and stands next to you when something breaks. Here are the six moments you'll actually meet it.
Start free — AI includedConnecting Shopify or Amazon, the AI first checks what you typed — missing fields, wrong format, sandbox credentials on a live store — then test-runs the connection for real and reads the platform's error for you. You get plain steps, not error codes.
Your first login comes with a step list and a guide: connect a store, sync your products, set your stock spot, ship your first order — most sellers are done in about 15 minutes. Every step is a real action in the real app, and you can skip or pause anytime, no penalty.
Bringing in products, customers or opening stock? The AI pre-checks the whole file first: format errors, duplicate codes, missing fields, clashes with what's already there — listed line by line for you to fix or confirm. Nothing dirty ever slips in quietly.
You can't stare at dashboards all day; it can. Low stock creeping up, an order that looks off, a bill coming due, a payout running late — the AI flags it on your Dashboard while it's still a small thing.
When a connection breaks, the AI diagnoses before you have to ask: your side (a permission not ticked, a whitelist missing) gets step-by-step fixes and a one-click retest. Our side gets a ticket filed automatically — and once the fix ships, your connection is re-tested and you're told it's truly back.
Like the little window at the bottom-right of this page: ask in plain words — pricing, platforms, how something works — and get a straight answer with a link to the right place. In the app, the same assistant is one tap away.
No per-question meter running behind your plan. The AI is part of the product, priced into it — Free plan included.
The AI uses your numbers only to help you run your shop. Imports land only after you've seen the problem list and confirmed. We don't sell business data, and your shop never becomes someone else's training example.
If the AI doesn't know, it won't make something up — it points you to the Help pages or a human at support@orderball.com. And it never pretends a fix worked: connections are re-tested for real before anyone says "connected".
Sign up free and let it walk you through your first store, your first import, your first label.
Start free — no card needed